Action Precision Transmission

Natashia Harris 4 months ago

If I could rate a 0, I would. He is a liar. My husband took my vehicle to get the transmission fixed. He put a cylinder in, thinking it would fix the problem, IT DID NOT!!! NOW HE IS REFUSING TO PULL UP THE RECORDING ON WHAT THE WAS SAID TO DO TO MY VEHICLE. HE TOLD US TO TAKE HIM TO COURT. HE CAN NOT BE TRUSTED. HE WILL SMILE AND BE FRIENDLY IN YOUR FACE. BUT WILL DO A CHEAP, PATCH UP JOB.

Flores. 555 Edited 9 months ago

This place was alright till my transmission started slipping I told him took it in took 4 days to look at first thing he said my warranty void cuz lack of oil in my motor and low water I'm like you need to check my transmission not engine then next day he's like you didn't bring it in for your 6 months check up so basically I lost 2400 dallors I'm not going deal with this shop anymore THANK YOU SIR

Jackie Penigar 2 years ago

I am very disappointed in the service that I received from this company.I too am a business owner and thought that Lawrence was a God fearing man but he turned out to be one of the devils advocates. I did not want to give a star at all but had to give at least one in order to give a review. When I brought my truck there for service it was only leaking oil and I was informed that my seals were leaking on the motor and transmission. My total came to a little bit over $2300. After the work was done I was told that my truck had a misfire and that it needed a tune up but was told that that type of work was not done there at the shop and it would have to be taken somewhere else. I agreed that that was fine because once again I thought that Lawrence was a decent person and someone that I can trust because of the way he came off in the beginning, but I did tell him to let me know how much it would be so that I would know if it was something I wanted to pay. He agreed to call me with a price but never did. Three days later he calls and says that my truck is ready and it is working perfectly, he stated that he had driven it and so had the people at the other shop, THAT I STILL HAVE NO NAM

Antwuan H 2 years ago

The old man that runs this shop named Lawrence is very rude and unprofessional. He was humble in the beginning, but his service after the sell is terrible. I didn't have the key to unlock my wheels for him to replace my transmission. He told me he had to order one but, the entire time he didn't. One of the mechanics broke it off(without his knowledge). I didn't want to make a big deal about it, so I went back and asked if they could brake the lock off the two rear tires. I was replacing them with regular wheel nuts since two front locks were already broken off by his mechanic. He refused and said the rear tires had nothing to do with replacing the transmission, but his mechanic broke my front two without permission. What harm was it to break the two rear locks considering you already broke the front ones. I have given him nearly $7000 in business with work that I have had done in the past on another vehicle. Sir, you just lost a repeat customer over two wheel nuts. By the way, I get the feeling that the employees don't real care to much for him either. In response to the owner: You committed an illegal modification when you broke my wheel locks off the front tires without the owne

Charles Hutchinson jr 2 years ago

This is a great shop! On my initial call Lawrence was very informative about what could be going on with my transmission and why. He also had the best price on a rebuild. So I brought my vehicle and to have my transmission done and it was ready the next day.

Alek 2 years ago

Had bad transmission brought my 2016 traverse, not only was the owner upfront with the price and transmission issues; he gave me a discount and free diagnostic check. If you want honest people and that can work with you, this is the place. My second vehicle is being worked on, not taking my cars no where else. This is my to go for car issues; I know they will not scam me or add on prices. Thank you Mr. Lawrence for honesty and all the help with discounts.

Courtney McCoy 4 years ago

They broke my hood Disconnected my amp and fuse is missing And I'm checking to see if this is my old transmission. I don't believe they changed it because they don't have my core at the shop. Go figure.. I was charged 390 for a core charge so I asked for my core and they have to go get it from somewhere. They wouldn't say where its at. We will be going to Court on this situation. I have it all recorded.

Lisa Grisle 6 years ago

My husband and had work done on our 2009 Tahoe here on a Tuesday... first off Mr G had our truck towed from another shop to his for FREE! That was amazing of him to do. It was about 11am when they picked our truck up. We needed the transmission rebuilt. He charged us wayyyy less then other shops. When I got off work that day I had to go up there to get my work keys and they were already working on the truck. He told us 2 days it would be done. We get a call Thursday evening from Mr G stating our truck is done, but he wants to keep it overnight to make sure no fluids are leaking and to test drive one last time. We picked the truck up Friday afternoon with a 5yr warranty along with some follow up appointments... we were highly satisfied with the work done and will definitely be going back for more work in the future. Thanks Mr G and staff!